EQ Duffel

You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting us. Your refund will be paid within 30 days of us receiving the goods back. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition. We would expect the purchaser to cover the cost of return postage to us. We would make any exchange without additional postal charges from us.

In the event of a return of goods for a refund we do not refund the postage paid on the original order.